Mobile Business Process Management (BPM) Market Technology, Upcoming Trends, Demand and Analysis Till 2025


04th December 2018: Key emerging technologies such as SMAC (social media, mobility, analytics and Cloud Computing) and optimization of business processes by leveraging mobiles to gain industry traction by instituting cost-effective solutions within the organization are contributing to the success of mobile BPM market. The integration of various internal organization heads to work towards a common goal coupled with operational flexibility is the major market impeller to the mobile BPM market. Statutory Compliance to industry standards of regulation by automation in mobile BPM industry evoking withdrawal of manual practices and tedious documentation witnessed in Business Process Outsourcing (BPO) industry with introduction of agile software solutions is a potential market enhancer to the Mobile BPM market.
Mobility including business performance and streamlined access to valuable information, without time and place constraints, to give business stakeholders including employees and customers an enhanced user experience coupled with an augmented Return on Investment (ROI) favors the mobile BPM market. Segmentation of Mobile BPM market by solution comprises automation, process modeling and design, integration, content and document management, monitoring and optimization. Segmentation by service includes maintenance and support, integration and deployment, consulting, and others.
Segmentation by deployment model includes private cloud, public cloud, and hybrid cloud. Segmentation by end-user includes large enterprises and small and medium enterprises (SME). Segmentation by vertical comprises BFSI, Telecom and IT, Consumer goods and retail, manufacturing, government and defense, automotive, healthcare, transportation and logistics and others. Automation and content are significant imbibers of market growth in the mobile BPM context while content and documentation are expected to create a stir in the mobile BPM market. The BFSI and government and defense vertical contribute in being the largest inheritors of mobile BPM market.
Standard adherence to regulatory operating procedures and detecting deviations in operating procedures serve as a strong market inducer to mobile BPM market growth. Better business responsiveness, increased productivity, and analytics in effect are prospective market identifiers to growth. Segmentation by region comprises North America, Europe, Asia-Pacific, Latin America and MEA. North America holds a prominent share of the mobile BPM market on account of focusing on customer satisfaction, qualitative upgrades to business model, and stressing on business automation requirements. However, Latin America is anticipated to grow at an accelerated pace registering highest growth in the given forecast period.
IBM has updated its Business Process Management (BPM) software packages to cohesively integrate with WebSphere, an API interface, on its MobileFirst portfolio to tap into external-facing instruments for Message Queuing Telemetry Transport (MQTT), a messaging application in conjunction with Internet of Things (IoT) devices. International Business Machines (IBM) has developed a hosted BPM application called “BlueWorks” signifying the growing pervasiveness of Mobile BPM market. A Web 2.0 enabled landscape dominated by a move towards a more social, collaborative, interactive, and responsive web is pronounced by BPM with organizations using technologies like Wikis to document processes and ‘process mashups’ to enable users to add their own extensions to the existing BPM implementations.  The key industry leaders in the mobile BPM market include Appian, IBM, Oracle, OpenText, Pegasystems, Software AG, Fujitsu Limited, EMC Corporation, Hyland Software, and Tibco Software.    

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