Mobile Business Process Management (BPM) Market Technology, Upcoming Trends, Demand and Analysis Till 2025
04th
December 2018: Key emerging
technologies such as SMAC (social media, mobility, analytics and Cloud
Computing) and optimization of business processes by leveraging mobiles to gain
industry traction by instituting cost-effective solutions within the organization
are contributing to the success of mobile BPM market. The integration of
various internal organization heads to work towards a common goal coupled with
operational flexibility is the major market impeller to the mobile BPM market.
Statutory Compliance to industry standards of regulation by automation in
mobile BPM industry evoking withdrawal of manual practices and tedious
documentation witnessed in Business Process Outsourcing (BPO) industry with
introduction of agile software solutions is a potential market enhancer to the
Mobile BPM market.
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Mobility including business performance and streamlined access to
valuable information, without time and place constraints, to give business
stakeholders including employees and customers an enhanced user experience
coupled with an augmented Return on Investment (ROI) favors the mobile BPM
market. Segmentation of Mobile BPM market by solution comprises automation,
process modeling and design, integration, content and document management,
monitoring and optimization. Segmentation by service includes maintenance and
support, integration and deployment, consulting, and others.
Segmentation by deployment model includes private cloud, public
cloud, and hybrid cloud. Segmentation by end-user includes large enterprises
and small and medium enterprises (SME). Segmentation by vertical comprises
BFSI, Telecom and IT, Consumer goods and retail, manufacturing, government and
defense, automotive, healthcare, transportation and logistics and others.
Automation and content are significant imbibers of market growth in the mobile
BPM context while content and documentation are expected to create a stir in
the mobile BPM market. The BFSI and government and defense vertical contribute
in being the largest inheritors of mobile BPM market.
Standard adherence to regulatory operating procedures and
detecting deviations in operating procedures serve as a strong market inducer
to mobile BPM market growth. Better business responsiveness, increased
productivity, and analytics in effect are prospective market identifiers to
growth. Segmentation by region comprises North America, Europe, Asia-Pacific,
Latin America and MEA. North America holds a prominent share of the mobile BPM
market on account of focusing on customer satisfaction, qualitative upgrades to
business model, and stressing on business automation requirements. However,
Latin America is anticipated to grow at an accelerated pace registering highest
growth in the given forecast period.
IBM has updated its Business Process Management (BPM) software packages
to cohesively integrate with WebSphere, an API interface, on its MobileFirst
portfolio to tap into external-facing instruments for Message Queuing Telemetry
Transport (MQTT), a messaging application in conjunction with Internet of
Things (IoT) devices. International Business Machines (IBM) has developed a
hosted BPM application called “BlueWorks” signifying the growing pervasiveness
of Mobile BPM market. A Web 2.0 enabled landscape dominated by a move towards a
more social, collaborative, interactive, and responsive web is pronounced by
BPM with organizations using technologies like Wikis to document processes and
‘process mashups’ to enable users to add their own extensions to the existing
BPM implementations. The key industry
leaders in the mobile BPM market include Appian, IBM, Oracle, OpenText,
Pegasystems, Software AG, Fujitsu Limited, EMC Corporation, Hyland Software,
and Tibco Software.
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